Last updated July 2026
At Asset Bank, we believe AI should help people work more efficiently while respecting privacy, security, and customer choice. Our AI features are designed to assist users, improve asset discoverability, automate repetitive tasks, and improve productivity, while keeping customers in control of their data.
When developing and delivering AI-powered features, we are committed to the following principles:
Customer content and metadata are never used to train AI models.
Where AI is used to process your data, it is solely for the purpose of providing the feature you have chosen to use.
We only work with established AI suppliers that meet our security, privacy and compliance standards. Our AI features are developed and operated within the controls of our ISO/IEC 27001-certified Information Security Management System (ISMS), helping to ensure customer information is handled securely.
We continually review our suppliers and the AI technologies we use to ensure they remain appropriate for our customers and our platform.
AI-powered features are optional. Customers can instruct us to enable or disable AI functionality within Asset Bank at any time.
We believe customers should know when AI has been used.
Where practical, Asset Bank clearly indicates when content or metadata has been generated or enhanced using AI, helping users understand the origin of information and make informed decisions.
We handle customer data in accordance with our privacy policy, our terms and conditions and applicable data protection legislation.
When AI features are used:
We carefully evaluate new AI technologies before incorporating them into Asset Bank. We only introduce AI where it delivers genuine value to our customers and meets our standards for security, privacy and reliability.
If you have any questions about our use of AI, please contact us.
