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Sam, Support Team

Sam,
Support Team

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+44 (0) 1273 923 152

Reporting a defect? Read our tips

When reporting a defect, please include the following information in your message:

  • the time of the error
  • a description of the error, including any error text shown on the page
  • what you were trying to do when the error occurred
  • the username of the user you were logged in as
  • the url of your Asset Bank
  • any other relevant details (e.g. the ID of the asset in question)
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“Asset Bank were easy to deal with and very friendly but professional. We are delighted to be working with them.” Sam Smith, Graphic designer BT