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Sam, Support Team

Support Team

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Call Customer support:
+44 (0) 1273 923 152

Reporting a defect? Read our tips

When reporting a defect, please include the following information in your message:

  • the time of the error
  • a description of the error, including any error text shown on the page
  • what you were trying to do when the error occurred
  • the username of the user you were logged in as
  • the url of your Asset Bank
  • any other relevant details (e.g. the ID of the asset in question)
“Asset Bank were easy to deal with and very friendly but professional. We are delighted to be working with them.” Sam Smith, Graphic designer BT