1. About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

2. Cookies that we use

We use cookies for the following purposes across our websites and products, please note that not all of these cookies will apply based on the different configuration options chosen by the system administrator (for Asset Bank cookies):

3. Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: The relevant cookies begin with: [g_ut]. 

We use Google ads, with Display Advertising and Remarketing. The advertising includes the display, by third parties such as Google, of adverts across the internet. This includes adverts based on your past visits to our website. We use first and third-party cookies to inform and serve ads based on someone’s last visits to our website and report on ad services and interactions with our site. If you do not wish to allow the use of Google cookies at all you can opt out using the Google ad settings:

We use Hubspot to analyse information about the source of enquiries to our sales team. Hubspot gathers information about website use by means of cookies and other navigational tools. The information gathered relating to our website is used to help our sales team provide an effective service. Hubspot’s privacy policy is available at: The relevant cookies are identified above in section 2.

We use Zendesk to provide our Help Centre and support services to you. Zendesk uses cookies relating to users activity on the site for the purposes of improving your experience of the service, remembering your preferences and analysing use of the service. Zendesk’s cookie policy is available at:

We use Facebook remarketing tags to personalise content to you. You can view Facebook’s cookie policy for more information: .

We use LinkedIn tags to personalise content to you. Please view LinkedIn’s terms and cookie policy for more information.

We use Hotjar to view how you are interacting with our web pages. Hotjar uses cookies to collect non-personal information such as click or scroll patterns on site as well as device details to allow us to create improved customer experiences. More information about Hotjar’s privacy practices can be found at

4. Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.