Saved search errors or missing thumbnails after creating a new system storage device

Currently when creating a new System storage device you need to manually check that the directories 'search' and 'thumbnails' are present at the top level of the new storage device. If they are not present then you need to create them.

Failing to create these directories in a system storage device can result in errors with the saved search functionality or Microsoft Word and other file icons/thumbnails not showing up for relevant assets when searching or browsing the assets.

Was this article helpful?

Yes No

Thanks for your feedback!