I'm not being offered the option to download an image

When I look at 'image details' I am only being offered the option to 'add to my lightbox' and not to download.

This is because you don't have permission to download this image without approval.

To obtain approval to download, choose to 'add to My Lightbox' and then request approval for the asset within 'My lightbox'.

Was this article helpful?

Yes No

Thanks for your feedback!

Stew, Professional Services

“With so many settings available, and such a flexible system, do not hesitate to get in touch with one of our knowledgeable consultants to help you configure your Asset Bank.” Stewart, Professional Servicest