Support » Knowledge Base » PDF thumbnails not generating on Windows
Ensure that both ImageMagick and Ghostscript are in the systems PATH variable (My Computer > Properties > Advanced > Environment Variables. Path is in the bottom under System Variables).
It works from the command line but not through the application: http://www.assetbank.co.uk/go/knowledgebase/win-64-bit-gs-not-found.html
If it does not work from the command line or the application:- Please make sure that you install Ghostscript prior to installing ImageMagick.
We have seen some issues where thumbnails for PDF files are not created because of this (Postscript delegate failed : No such file or directory error).
In most cases uninstalling ImageMagick and reinstalling it will solve the problem.
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