Support » My user cannot see an asset (file, image, etc.) - why is that?
My user cannot see an asset (digital file, image, etc. ) - why is that?They probably do not have permission to do so:
1) Check folders - do they have at least view permission for this asset?Admin > Groups (they are a member of) > Folders2) Check attribute exclusions - are they excluded from seeing this asset because of the value of a drop down or checklist?Admin > Groups (they are a member of) > Attribute exclusions
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