Why, at the top of every page, do I see the message "Your license restricts you to a maximum of X users ..."


Admin users see the following message at the top of every page:

Your license restricts you to a maximum of X users. You have exceeded this limit. Contact support.


Your organisation purchased a licence for Asset Bank that restricts the number of active users. An 'active' user is defined as a user that can be found in a search in Admin->Users and has logged in at least once.


Delete users (in Admin->Users) to reduce the number of active users, or contact our support team to discuss upgrading your licence.

Was this article helpful?

Yes No

Thanks for your feedback!

Stew, Professional Services

“With so many settings available, and such a flexible system, do not hesitate to get in touch with one of our knowledgeable consultants to help you configure your Asset Bank.” Stewart, Professional Services