How do I save GoToMeeting videos into Asset Bank?

Asset Bank doesn't support the default codec for GoToMeeting recordings.

To save GoToMeeting videos in Asset Bank you can update your GTM preferences so that the video is recorded in a suitable format...

File > Preferences > Recording > Select 'Convert to Windows Media Player file' under the Video section

...or to store existing videos you can convert it to a supported wmv format...

Step One:
Download and install the gotomeeting codec.

Step Two:
Open the folder C:\Program Files\Citrix\GoToMeeting\[GoToMeeting version number]. There will be a file called "g2mtranscoder.exe".

Step Three:
Convert the video:
1/ Copy your GoToMeeting video into the directory that g2mtranscoder.exe is in.

2/ Open a command prompt (start -> run -> cmd).

3/ cd into the direct that the video is now in.

4/ Now, type the following at the prompt: "g2mtranscoder.exe source=[yourvideoname].wmv".

5/ This should have kicked off the conversion, but there is no visual indication of this. You can make sure it's working though - open Task Manager and click on Processes then sort by CPU usage, you should see the g2mtranscoder using a lot of your CPU.

It will take about 20-30 minutes for g2mtranscoder.exe to convert a one-hour long file to a generic WMV file.

6/ When the g2mtranscoder.exeprocess stops (i.e. it isn't in the list on your task manager anymore), the video in the directory should now be a converted version that is suitable for use in Asset Bank.

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Stew, Professional Services

“With so many settings available, and such a flexible system, do not hesitate to get in touch with one of our knowledgeable consultants to help you configure your Asset Bank.” Stewart, Professional Services