Help is always at hand

I want certain users to have to request permission before downloading assets. How do I set this up?

You can set up this permission in the Admin ->Groups->Access Levels area. 

For each access level, you can choose the downloading rights for users in that particular group. If you would like users to have to request permission to download assets, then fill in the ‘2‘ permission value for each of the appropriate access levels (if you have no additional access levels, then just ‘Universal‘).

This will mean that for each asset in that particular access level, the user will not see a download button in the asset details, and instead will see instructions for requesting approval.

Admin users will then receive an email indicating that a user has requested approval for downloading an asset, and will give you appropriate instructions.  

« Back

Contact Support

Before contacting us, please read contacting our support team.

Email us:
support@assetbank.co.uk

Or, call us on:
+44 (0)1273 923 150