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Downloading a Video

The Download Video page enables you to download either the original video, or a converted version.

Before you download the item you may be asked to select a value in the intended usage dropdown list, to indicate how you intend to use the item. If the usage has sub-usage types then you may need to select those too.

Before preview or download of the asset, you may need to check a checkbox to confirm that you have read the Terms and Conditions.

To reduce the size of your download you can check the checkbox that asks you whether you want to compress your file. This will add your file to a ZIP archive, so you will need the necessary software to unzip it once you have downloaded it.

You may be given the option to send the item via email rather than a direct download. Selecting this option, and clicking the "email now" button will take you to a new page where you can specify the email address(es) to send the item to. You will also be able to add a message to the email and choose whether the item is included as an attachment or simply as a download link in the email. Note, if the attachment is over a pre-determined limit then you may only have the option to send a download link. This has been set up to ensure the intended recipient gets the files as most email accounts cannot accept attachments of a very large size.

Depending on your permissions as a user you will be shown either Quick Download options, Advanced Download options or both:

Quick Download

The quick download tab simply allows you to downloaded the original video.

Advanced Download

The advanced download options allow you to convert and modify the video before downloading it:

Note: depending on how Asset Bank is configured, you may not see all of these options.

  • Convert - use the dropdowns to select the file format of the video and the video quality.
  • Resize - Use the text fields to define the desired size of your image download. Keep the aspect ratio locked to maintain the original height/width ratio of the video.
  • Advanced options - set the offset to start you download version from, the duration of clip you want to download and video quality factors like frame rate.

At any stage you can preview your changes to the by clicking the "Preview" button.

To download the video in the selected format click the "Download now" button. Your browser will then display a "File download" dialog box, in which you should click the "Save" button in order to save item to your local computer.

Note to admin users: You can configure whether users see both the Quick and Advanced Download tabs by editing the permissions of the group that the user is in. To do this, go to the Groups section of the Admin area.

Contact Support

Before contacting us, please read contacting our support team.

Email us:
support@assetbank.co.uk

Or, call us on:
+44 (0)1273 923 150